Please help us help you faster! Let us know if you have a maintenance concern or a question and describe your request in detail. Your request will be addressed as soon as possible. Contact us via email at [email protected] for any service request for NON-EMERGENCY service requests only. Please be sure to add “REPAIR REQUEST” in the subject line along with your address, let us know if we have permission to enter and describe your request in detail. In the event of an emergency service situation, please call (510) 451-7197. In the event of an after-hours emergency, please call 1-800-479-1732.